You Spoke: Trouble logging in to library resource

Welcome to the third in a series of posts about the LibQual survey results.  Today we're talking about what to do if you have trouble logging in to any of our resources from off-campus.

So, you're off-campus, and you want to search a library database, read one of our e-books, watch one of our streaming videos, or use another library resource.  You click on the link to access it, and the screen pops up asking you to log in with your HuskyID and password.  You do, but for some reason it doesn't let you in.  What to do?

This is rare, but it happens on occasion, and we got comments about this happening on our survey. So if this ever happens to you, follow these steps:

1. Update or change your Web browser. Also try changing your browser's settings to allow cookies and enable Java and Javascript.
2. If this doesn't fix the problem, contact the library using the Ask Us icon on the library's homepage.  The librarian or staff person on duty will connect you with someone who can help.

If you have questions about the LibQual results, please contact Katie Yelinek. 

You Spoke: Printing From Personal Devices

Welcome to the second in a series of posts about the LibQual survey results.  Today we're talking about printing from your personal devices.

One of the comments we got from the LibQual survey was a desire to be able to be off campus and send a print job to a printer on campus, to be picked up when you arrive for your classes.  In fact, you can do that!

You currently have the ability to print from any personal device (whether you are sitting in your apartment off campus, or are sitting on campus and using your laptop). 

Follow the directions posted here (http://intranet.bloomu.edu/documents/tech/Print_from_laptop.pdf) and then release the print job from your chosen printer when you arrive on campus. 

For more tips about nifty computing things you can do on campus, visit the Student Technology Support page: http://intranet.bloomu.edu/technology/student. 

If you have questions about the LibQual results, please contact Katie Yelinek.

You Spoke: LibQual Results (aka "You like us, you really like us!")

Welcome to the first in a series of posts about the 2018 LibQual Survey results.  Over the next several weeks, these posts will go into some detail about the comments and ratings you left when you filled out the LibQual survey, and they will let you know how we in the library are responding to them. 

First, thanks to the over 1500 of you who took the time to complete the survey.  Your comments and ratings (both positive and negative) gave us a good snapshot of the feeling on campus about the library.

Now, a short summary of the results.  

The top three written comments we received were:
1) I love the library/it is a nice place to be
2) Library employees are nice/helpful/do a good job
3) You need to have more group study rooms

The three statements that were rated mostly highly (you thought we were doing well in these areas) were:
1) The printed library materials I need for my work
2) Giving users individual attention
3) Readiness to respond to users’ questions

The three statements that were rated lowest (you thought we weren't doing so well in these areas) were:
1) Quiet space for individual activities
2) Willingness to help users
3) A library website enabling me to locate information on my own


Future blog posts will look more in depth at these results, as well as other written comments that we received.  The full results notebook for the survey can be found here: https://guides.library.bloomu.edu/LibQual.

If you have questions about the LibQual survey results, please contact Katie Yelinek.

Go on a Blind Date With a Book!

For Valentine's Day, treat yourself to a blind date with a book!  The steps are simple:

1. Visit the "blind date" table by the Circulation Desk.  It's easy to find--it's the one with all of the books wrapped up in pretty paper. 
2. Read the description label on the front of a wrapped book.
2. Select the one you want to take home.
3. Check the book out at the Circulation Desk.
4. After check out, unwrap and see what book you have chosen.

Happy reading!

Library Open Today (Jan. 31)

Although classes are cancelled today, the Library will remain open until 12:00 midnight.

Wecome back, Huskies!

CC SA 1.0 license: https://commons.wikimedia.org/wiki/File:Welcome_Back_Steve.png

Welcome back to campus! We (the library staff and library faculty) wish you a successful spring semester!

Got questions about using the library? Ask us! We're here to help you find the best resources to succeed!

LibQual prize winners!

Thank you to everyone who took the LibQual survey (results will be posted soon), and a special congratulations to our prize winners!

First prize ($150 Amazon gift card) winner: Alexis Derrickson, senior, Communication Studies major
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Second prize ($100 Amazon gift card) winner: Alicia Tewksbury, graduate student, Accounting

Third prize ($50 Amazon gift card) winner: Hank Anderson, freshman, Criminal Justice major

Also, our winners of the 500 pages of additional black-and-white printing:

• Brittnee Winslow, Management major
• Colin Bettleyon, Exercise Science major
• Cecelia Campanile, Audiology graduate student
• Cierra Mitevska, Nursing major
• Abby Wrenfrow, Speech Pathology major

The Library thanks the Friends of the Bloomsburg University Library Association (FOBULA) for sponsoring the prizes.