Wednesday, April 10, 2019

You Spoke: I Wish You Had All of My Textbooks

Welcome to the seventh in a series of posts about the LibQual survey results. Today we're talking about textbooks in the library.

One of the comments we received was "I wish you had all of my textbooks!"  It would be lovely if the library could purchase a copy of every textbook used on campus.  Unfortunately we can't do that.  If we did, we would have no money to buy all of the books and journal articles that students and faculty use for their research.

As a general rule, the library doesn't purchase textbooks. Exceptions are made on an individual basis. 

So, what to do if you are looking for a textbook in the library?
  • Check to see if the professor put a copy on reserve. If you are a faculty member, make sure to put a copy on reserve (see here for the reserve form).
  • Check to see if we have a different textbook on the subject. Sometimes we'll have supplemental textbooks that will cover the same topics. This is great for anyone looking for the textbook just to learn more about a subject.
  • Check to see if there is an open educational resource (i.e. free online textbook) on the subject. Again, these are great if you are looking for help understanding the subject.      
 Purchasing textbooks is expensive, we know. Hopefully the tips above will help.


If you have questions about the LibQual survey results, please contact Katie Yelinek.

Wednesday, April 3, 2019

You Spoke: Library Hours

Welcome to the sixth in a series of posts about the LibQual survey results. Today we're talking about library hours.

Several of you asked for additional hours when the library could be open.  Some of you wanted 24/7 during the week, others wanted longer hours over the weekends.  We're happy to see you like us and want the library open longer!

Unfortunately, we don't have the staff to keep the library open any more hours than we do right now.  But we want to remind you of additional times that you might not be aware of:

  •  The Schweiker Room and Gathering Place remain open after the rest of the library is closed on Sunday-Wednesday evenings from midnight to 2 am.  Wireless is available for those who bring their own devices.
  • For the last week of classes and finals week, the library offers extended hours on the weekends.  This semester this means the library will be open 10 am to midnight on April 28, 7:30 am to midnight on May 3, 9 am to 9 pm on May 4, and 10 am to midnight on May 5.

You can always find out our hours by clicking on the clock on the library's homepage.

http://guides.library.bloomu.edu/hours

If you have questions about the LibQual results, please contact Katie Yelinek

Wednesday, March 27, 2019

You Spoke: Reusable Water Bottle Fillers

Welcome to the fifth in a series of posts about the LibQual survey results. Today we're talking about reusable water bottle fillers.

Several of you asked to have a reusable water bottle filler (or more than one!) installed in the library. We heard you. We are currently looking into the cost and feasibility of having one put in on the first floor. No promises, since it will depend on cost and other factors. But we are definitely looking into it.  Thanks for the suggestion!



If you have questions about the LibQual results, please contact Katie Yelinek

Wednesday, March 20, 2019

You Spoke: My Favorite Things

Welcome to the fourth in a series of posts about the LibQual survey results.  Since we don't want all these posts to be about concerns you had, today we're talking about the positives you pointed out.

The #1 thing you liked about the library was our printed material. Yup, even though we have a lot of electronic material, we do still have many print books, and we're glad you think we have what you need for your projects. Remember that we have many types of print material--scholarly books, juvenile books and curriculum material, governments documents, newspapers, magazines, encyclopedias, musical scores, current bestselling novels, and more.


You also said you liked how we gave users individual attention and were available to help with questions.  Absolutely we're ready and willing to help.  If you have a question, click the "Ask Us" button on the homepage or use the pop-out chat feature.

Lots of people mentioned they like our interlibrary loan (ILL).  Thanks! We like being able to get you things you need, too.  Don't know what ILL is?  This is when we ask another library to send us a copy of a book, article, or other resource that we don't have so you can use it.  Try it out here

Finally, many of you mentioned individual employees in the library by name.  We appreciate that.
😊

If you have questions about the LibQual results, please contact Katie Yelinek

Wednesday, March 13, 2019

PA Speech League Tournament Friday March 15th 1pm-9pm

Andruss Library will be hosting the Pennsylvania High School Speech League Tournament this Friday afternoon (March 15th) from 1-9 pm. Best Wishes to all participants!
The library will be open to regular library patrons. Check at the circulation desk for information about available computers and study areas.

Wednesday, March 6, 2019

You Spoke: Trouble logging in to library resource

Welcome to the third in a series of posts about the LibQual survey results.  Today we're talking about what to do if you have trouble logging in to any of our resources from off-campus.

So, you're off-campus, and you want to search a library database, read one of our e-books, watch one of our streaming videos, or use another library resource.  You click on the link to access it, and the screen pops up asking you to log in with your HuskyID and password.  You do, but for some reason it doesn't let you in.  What to do?

This is rare, but it happens on occasion, and we got comments about this happening on our survey. So if this ever happens to you, follow these steps:
  1. Update or change your Web browser. Also try changing your browser's settings to allow cookies and enable Java and Javascript.
  2. If this doesn't fix the problem, contact the library using the Ask Us icon on the library's homepage.  The librarian or staff person on duty will connect you with someone who can help.

If you have questions about the LibQual results, please contact Katie Yelinek

Wednesday, February 27, 2019

You Spoke: Printing From Personal Devices

Welcome to the second in a series of posts about the LibQual survey results.  Today we're talking about printing from your personal devices.

One of the comments we got from the LibQual survey was a desire to be able to be off campus and send a print job to a printer on campus, to be picked up when you arrive for your classes.  In fact, you can do that!

You currently have the ability to print from any personal device (whether you are sitting in your apartment off campus, or are sitting on campus and using your laptop). 

Follow the directions posted here (http://intranet.bloomu.edu/documents/tech/Print_from_laptop.pdf) and then release the print job from your chosen printer when you arrive on campus. 

For more tips about nifty computing things you can do on campus, visit the Student Technology Support page: http://intranet.bloomu.edu/technology/student

If you have questions about the LibQual results, please contact Katie Yelinek.