You Spoke: Reusable Water Bottle Fillers

Welcome to the fifth in a series of posts about the LibQual survey results. Today we're talking about reusable water bottle fillers.

Several of you asked to have a reusable water bottle filler (or more than one!) installed in the library. We heard you. We are currently looking into the cost and feasibility of having one put in on the first floor. No promises, since it will depend on cost and other factors. But we are definitely looking into it.  Thanks for the suggestion!

If you have questions about the LibQual results, please contact Katie Yelinek. 

You Spoke: My Favorite Things

Welcome to the fourth in a series of posts about the LibQual survey results.  Since we don't want all these posts to be about concerns you had, today we're talking about the positives you pointed out.

The #1 thing you liked about the library was our printed material. Yup, even though we have a lot of electronic material, we do still have many print books, and we're glad you think we have what you need for your projects. Remember that we have many types of print material--scholarly books, juvenile books and curriculum material, governments documents, newspapers, magazines, encyclopedias, musical scores, current bestselling novels, and more.

You also said you liked how we gave users individual attention and were available to help with questions.  Absolutely we're ready and willing to help.  If you have a question, click the "Ask Us" button on the homepage or use the pop-out chat feature.

Lots of people mentioned they like our interlibrary loan (ILL).  Thanks! We like being able to get you things you need, too.  Don't know what ILL is?  This is when we ask another library to send us a copy of a book, article, or other resource that we don't have so you can use it.  Try it out here. 

Finally, many of you mentioned individual employees in the library by name.  We appreciate that.

😊

If you have questions about the LibQual results, please contact Katie Yelinek. 

PA Speech League Tournament Friday March 15th 1pm-9pm

Andruss Library will be hosting the Pennsylvania High School Speech League Tournament this Friday afternoon (March 15th) from 1-9 pm. Best Wishes to all participants!

The library will be open to regular library patrons. Check at the circulation desk for information about available computers and study areas.

PHSSL TOURNAMENT INFORMATION

You Spoke: Trouble logging in to library resource

Welcome to the third in a series of posts about the LibQual survey results.  Today we're talking about what to do if you have trouble logging in to any of our resources from off-campus.

So, you're off-campus, and you want to search a library database, read one of our e-books, watch one of our streaming videos, or use another library resource.  You click on the link to access it, and the screen pops up asking you to log in with your HuskyID and password.  You do, but for some reason it doesn't let you in.  What to do?

This is rare, but it happens on occasion, and we got comments about this happening on our survey. So if this ever happens to you, follow these steps:

1. Update or change your Web browser. Also try changing your browser's settings to allow cookies and enable Java and Javascript.
2. If this doesn't fix the problem, contact the library using the Ask Us icon on the library's homepage.  The librarian or staff person on duty will connect you with someone who can help.

If you have questions about the LibQual results, please contact Katie Yelinek.